Quality Inn - Kitchener

Well kept room including bathroom. Lighting was also very good. Micro/fridge, hair dryer, iron/board all in good working condition is always appreciated. Never running out of clean towels, etc. is also a big +. A nice eating area, the hot breakfast was excellent with ample food everyday.

Large clean room . Staff very helpful and friendly. Great location, easy to find, excellent on/ off to major road. Breakfast is not a large selection but quality and quantity of cold and hot choices good.

Quality Inns as a franchise are far from uniform. This property is right up there with the Hampton Inn. I own a top rated boutique hotel so am very observant. In the long run the key factor in a hotel is the leadership of the Management and how they treat their staff. A enthusiastic involved staff who feel valued and appreciated makes all the difference especially in the attention to detail. The staff from housekeeping through breakfast through the front desk were genuinely enthusiastic, caring, warm and acted as if they were the owners wanting the guests to feel at home.. more like a traditional B&B than a chain hotel. At 85 years of age and a hotelier myself I have stayed in many places around the globe. These folks are exceptional.

I liked the breakfast wish there was more fresh fruit and hot chocolate for people that dont drink coffee. I love the fact the cleaner put a extra bag of towels on my third day out side since everytime they came to clean my private sign was out.

The room was good with comfortable bed and perfect for our stay. I liked the good size fridge. The bathroom was clean and good size. I liked the size of the washing basin. The breakfast was good with reasonable choices. My husband and I liked the coffee ( regular/decaf.).